My name is Debbie Mulhall. I’ve lived in Dolphin House, Dublin 8, all my life. In recent years, I’ve also begun to work there as a Development Worker.

My community is a strong, vibrant one: some residents are like me and have lived there for generations; all residents put their hearts and souls into building homes for their families.

But, for years, the odds have been stacked against us.

We have lived – and continue to live – with poor housing, which has damp, mould, sewerage and overcrowding. For this, we pay rent, though it costs a fortune to heat and decorate.

These conditions impact negatively on our health and the health of our children, which in turn results in medical bills, time off school and huge stress on a daily basis.

Until such time as we engaged with naming this lived experience as a violation of human rights, we were getting no satisfactory response from the State. Given the lack of any independent complaints process for local authority tenants, we had nowhere to turn and were left frustrated, powerless to get on with it.

It was into this context that myself and other residents began working with a community action group, who suggested a human rights based approach to naming our experience and campaigning for change. The only human right I had ever heard about was the right to remain silent but, over time, I learned that I and you have human rights because we are human. We are supposed to live a life of dignity and respect.

From the very beginning, I really connected to that idea of emphasising the “human” in all of us. We began a campaign, re-naming the poor housing as human rights violations and holding the State to account for their failure to respect, protect and fulfil our right to adequate housing.

We learned the power of using human rights language, of gathering evidence, of using the media to highlight our experience in a new way.

Our campaign has delivered real measurable outcomes in terms of empowerment, better quality short -term refurbishment and a regeneration programme. We have also experienced more respectful engagement by Dublin City Council.

But it is a long journey and one where we have to keep the pressure on all the time!

My involvement in the campaign has changed my understanding of poor housing. I now see it as a violation of human rights. I now know about Article 25 of the UN Declaration of Human Rights and Article 11 of the International Convention on Economic, Social and Cultural Rights and about the revised European Social Charter – I can’t quote them in detail but I know about them and what Ireland signed up to when we put our name to them. I also know that it is not acceptable to sign up and then totally ignore the rights in question.

I know the importance of holding the State to account for failure to deliver on the right to adequate housing. I know it is no longer about asking please and being made to feel grateful, undeserving and blamed. This way of working is all about shifting the blame from residents to systems. It is all about taking power and feeling equal.